Is HealthMatters a medical device or a drug?
No. HealthMatters helps support adherence to behavioral and lifestyle choices by enabling tracking of health data, providing explanations about the data and engaging users and motivating them to live a healthier life. It is health and wellness app that can help change behavior. It is not a therapy or treatment for heart disease.
Do you provide medical advice or explanations?
No. HealthMatters doesn’t provide any medical or wellness advice. It helps you track your health, adhere with the treatment prescribed to you and helps you understand your health. For medical advice please always consult with your doctor.
How do you keep my privacy?
Your medical data is yours. We will never sell data or do anything with it without your clear permission. See our Privacy policy.
Is this service secured?
Yes, completely, we use bank level security. Your data is encrypted and we are working according to HIPAA.
I forgot my password, what should I do?
In case you forgot your password, please go here.
How much does the uploading service cost?
The processing of one test report costs $15, unless your membership includes free uploads.
I have some feedback, can we talk?
Sure, we want to hear everything you have to say. Shoot us an email – support@healthmatters.io.
Can I pay with Paypal?
Yes. If you want to pay via Paypal, here are our two options:
Health Matters Advanced Plan - $79/year (this is our regular personal account)
Health Matters Pro Plan - $45/month (for medical professionals only)
Once you have bought one of the above plans via Paypal, we will receive an automated email that your payment went through. Please allow up to 24 hours for us to create your account on HealthMatters. If you do not hear back from us within that time, please reach out to our support team at support@healthmatters.io.